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axa health claims

If you continue, we'll assume you are happy for your web browser to … Whether or not you’re making a claim you can simply log in to Member Online to get started. Whether or not you’re making a claim you can simply log in to Member Online to get started. Health. AXA Business Insurance is designed to keep your business running, whatever lies ahead. Find out about all our product for individuals, including personal health checks, GP video calls and private health insurance. We normally settle any bills directly with the specialist or hospital where you’ve had your treatment. For Assure, Key, Ideal and Premier plans you get up to 5 consultations a year with Cover Level 1. 1 • Please refer to your membership handbook, which will confirm the benefit categories and levels under which to … See our cookie policy for more information on cookies and how to manage them. You’ll need to have your policy number, and keep incident details to hand such as dates, reference numbers and receipts, and we’ll guide you through the rest. on 800 70 292 or: SUBMIT A CLAIM Home Call AXA Home claims. 2 Subject to availability. on 800 2921 or: SUBMIT A CLAIM Car Call AXA Car claims. Healthcare. Make sure you keep hold of the itemised invoice and receipts to send to us – we can pay you back for eligible treatment you’ve paid for. If you’d like help understanding your diagnosis or the treatment you’re getting, our Health at Hand experts are on hand to support you. How to declare your claim. Finding a doctor when you're ill can be tricky, and if you're somewhere unfamiliar, it can add even more uncertainty. With AXA XL's global footprint, culture of service and unparalleled expertise, we'll be there for you -wherever and whenever you need us. We’ll give you a pre-approval number, which you’ll need to take to your appointment, along with your customer number. If you have any questions about what you’re covered for or how to make a claim for your pregnancy costs, we’re here to offer a helping hand. Change Login/Email. Claims must be submitted along with supporting documents within 30 days from date of service. Simply download the Virtual Doctor from AXA app on iOS or Android app store, or visit globalcareondemand.com/expats, or call 24/7 on +44 (0) 203 4995 487* to arrange a call back. French insurer expects to pay out €1.5bn in Covid-related claims. We may record and/or monitor calls for quality assurance, training and as a record of our conversation. ... You simply have to call the AXA Motor Claims toll free number 800 116 4845 to open your claim. Our World of Wellbeing hub is full of helpful information from expert expats who understand the challenges and excitement you’ll be facing. Available for PC, iOS and Android. Claims specialist will review and assess. Step 1/2. When you’re feeling better, we’ll get you back home safe and sound. We use cookies to give you the best possible online experience. 1 There’s no need to pay your excess if you have one, or make a claim for a virtual doctor consultation, unless further treatment is needed. Private health insurance gives you fast access to eligible health treatment when you need it. You may be able to claim a cash payment if you need to stay in hospital overnight, depending on your cover. 24/7 support from a dedicated team of multilingual customer service professionals. Only for paper submission, submit the claim form together with the required supporting documents to us directly or through your insurance consultant. We’ll let you know how to pay your excess when we send you a statement following your consultation or treatment. As an AXA Health member, you can access the world’s largest social network for health. When we receive an invoice for your treatment we’ll reduce the amount we’ll pay by your excess. Mail: Customer Service Centre, Suite 2001, 20/F, Tower Two Times Square, 1 Matheson Street, Causeway Bay, Hong Kong. my HEALTH PORTAL. When we have all of the information we need, we settle 80% of claims within just 48 hours. Find an international health insurance plan for wherever life takes you. You can start your claim via your online account or over the phone – you can call us anytime on +44 (0) 1892 503 856*. on 800 2921 or: SUBMIT A CLAIM Home Insurance Call AXA Home claims. Email: employee.benefits@axa.com.hk. Give them a call day or night on 0800 003 004. Click here for details. The claim form has to be stamped and signed by the treating practitioner and by you. Just register using your AXA Health membership number and you’ll be able to see how much of your private medical insurance cover you’ve used, check the conditions, treatments and … Access to the Virtual Doctor from AXA service is available for all Large Corporate groups who have not chosen the upgrade, until 30 September 2020. We’ll explain your cover and our Fast Track Appointment service can find you an appointment with an appropriate specialist. If your specialist wants to carry out more tests or has recommended a procedure to treat your condition, give us a call before you go ahead. We’ll check that you’re covered and answer any questions you may have. Car. Take a look at our Virtual Doctor frequently asked questions to find some answers. If you're an AXA member, you'll have access to unlimited phone and video consultations with experienced, qualified doctors 24/7. Remember me, Travelling abroad? Private healthcare insurance doesn’t cover everything, so there may be times we can’t authorise your claim. That's why it’s important to call us before you go ahead with any private consultations, tests or treatment, so we can let you know in advance if the costs are covered. Making claims has just become simple and easy with AXA Hong Kong, choose the way you want to claim on your employee benefits, medical expenses, critical … 1 Data relates to personal Motor insurance claims for policies underwritten by AXA Insurance UK plc from April 2019 to March 2020 inclusive. Whenever you call us to make a claim, we’ll let you know whether there’s an excess to pay on your plan. Bharti AXA. We aim to pay you back quickly. 24/7 support from a dedicated team of multilingual customer service professionals. Please post all claims information to: AXA – Global Healthcare Customer Service AXA Global Healthcare (UK) Limited Phillips House Crescent Road Tunbridge Wells Kent TN1 2PL United Kingdom *Please submit all claims within six months from the treatment date. Give us a call and we can see how we may be able to support you when using the NHS for treatment. We use cookies to give you the best possible online experience. You won’t need to find this online – we’ll send you whatever we need. We’ll need to check if specific tests or procedures are covered under your plan. Get a quote today! The most secure digital platform to get legally binding, electronically signed documents in just a few seconds. Call AXA Health claims. Once we’ve received the invoice for your treatment we’ll reduce the amount we pay the hospital or specialist by the amount of your excess. Access to the Virtual Doctor from AXA service is available for all Large Corporate groups who have not chosen the upgrade, until 30 September 2020. This AXA Website Uses Cookies. This can help you find your nearest health provider, based on your location or by the type of treatment you need. We can pay you back by cheque, or directly into your bank account – whichever you prefer. Invoices should be attached with receipts/ paid stamps. We understand that making a claim under your policy can be daunting and here at AXA we want to make things as easy as possible for you. Call our 24/7 AXA LOG hotline to make a panel specialist appointment and request LOG: 6-DIAL-AXA (6-3425-292) FAQs on LOG and Private & Public hospitals - Click Here Download MyAXA to view your AXA Shield medical e-card Provides innovative insurance solutions for … Get And Sign Axa Ppp Claim Form 2011-2020 Make sure you sign the claim form. Send this claim form together with supporting material to Medical Department, AXA Insurance, PO BOX 32505, Dubai, UAE or AXA Insurance, P.O. If you’d like payment to your bank account, you’ll just need to update your payment preference and bank account details in your online account. If you are already a member of AXA Health through your company and have a query about a claim you’ve made, a claim you’d like to make, or a query about your policy, please contact us. If you're an AXA member, you'll have access to unlimited phone and video consultations with experienced, qualified doctors 24/7.1 There’s no need to pay your excess if you have one, or make a claim for a virtual doctor consultation, unless further treatment is needed. If you want to know more, have a read of this factsheet. It’s easy to register and book an appointment. That’s why we’ve teamed up with independent medical experts to provide a full review of your diagnosis and treatment plan, giving you extra reassurance when you need it most. From seeing a specialist for diagnosis to having a comfortable private hospital stay, we’re there to look after your health and wellbeing. To submit a claim, please enter your policy details below and confirm how you would like to receive your claim reference number. Once you have a specialist referral from your GP, give us a call. If you find yourself in an emergency and need immediate in-patient treatment that’s not available locally, we’ll organise for you to be evacuated to the nearest medical facility, where you can access the care you need. Get a free quote Call us on 0800 202 8218* Quick online reimbursement of claims you may have paid. If you’re experiencing muscle or joint pain, you don’t need to go to a GP first. AXA can ensure your peace of mind, no matter where in the world you travel. Questions? AXA Active Plus. Your medical provider may ask for this in order to send invoices to us for payment. Contact for InternationalExclusive Telephone: (852) 2867 8686 Email: healthcare@axa.com.hk. Once your claim has been processed, we’ll send you a Benefit Statement to let you know what’s been paid. If you’d like to find out more about this service and how it could help you, call us on +44 (0) 1892 503 856*. As an AXA Health member, you can access the world’s largest social network for health. Private health insurance gives you fast access to eligible health treatment when you need it. ... To retrieve your claim details, simply enter the claim reference number you have received from AXA. If you encounter any issue and want to submit a claim, our dedicated claims team can help you anytime with our hassle-free claims process, anywhere . Email: cs@axa.com.hk. Health Store. Your online account is the easiest way to manage your plan, search healthcare providers, make claims and stay in touch. We may ask for more information from your GP before we can confirm you’re covered, we’ll let you know what information we need as it can vary depending on your condition. Claims must be submitted along with supporting documents within 30 days from date of service. Have a look at this GP referral factsheet to learn more about the referral process. Whether it’s a short drive or an international flight away, we’ll get you there quickly and safely. Business Health Insurance. This is when your GP refers you for specialist care, but doesn’t name a specific person for you to see. 3 door 1 litre manual car provided whilst your car is being repaired by our approved repairer, or max 14 days for theft or total loss. If we’ve pre-approved your claim, we’ll arrange to settle the bill with the medical provider directly. In the Channel Islands or Isle of Man? This quick guide answers some of the key questions about the pregnancy and childbirth cover on our prestige and prestige plus policies. Claims. Call 800 AXA (292) Sun - Wed: 8am - 8pm Sat & Thu: 8am - 5pm Contact us AXA Branches. Call AXA Health claims. Thank you for visiting AXA Online Claims. If you want someone to help you understand your diagnosis and treatment, our Health at Hand experts are on hand to support you, day and night. When you buy an insurance policy, you're buying a promise. AXA Singapore is one of the world's leading insurance companies. 1 The Virtual Doctor from AXA service is now available to all individual and SME members (excluding those whose health plan is insured by AXA General Insurance Hong Kong Limited). When you call us to make a claim we’ll tell you whether there’s an excess on your plan. We use cookies to give you the best possible online experience. Remarks: If you disagree with our claim decision, you may submit an appeal to us within 90 days from the notice date of our Claim Settlement Advice or Notification of Claim Decision. If you would like to submit a new claim, please go to Submit a claim. Our promise is to deliver an exceptional claims experience. In our members' area, you'll find all the information you need about your international health insurance. If you need treatment in an emergency, just make sure you or someone you know gets in touch as soon as possible. AXA - Global Healthcare provide global health insurance to expats, businesses, students and more. If you continue, we'll assume you are happy for your web browser to receive all cookies from our website. How long will my claim take? Our Fast Track Appointment service can find a suitable appointment for you and make sure you get seen as soon as possible. 1 The Virtual Doctor from AXA service is now available to all individual and SME members (excluding those whose health plan is insured by AXA General Insurance Hong Kong Limited). TH & ID Login ... Krungthai-AXA. Start a free trial now to save yourself time and money! You’ll only have to pay your excess once in each membership year and not if you have more treatment throughout the year. Being covered with AXA Smart Health provides you with: Easy access to treatment and direct settlement from over 3,000 providers around the UAE and over 800,000 providers globally. It helps us out if you have your GP referral letter to hand when you call and we may ask to see a copy of this. Healthcare. International health insurance takes the guesswork out of healthcare costs with a predictable monthly bill. The most important thing is for you to take time to recover and get well soon. We work with healthcare providers around the world, so if you need help finding one in our network, you can use our online provider search tool. Send this claim form together with supporting material to Medical Department, AXA Insurance, PO BOX 32505, Dubai, UAE or AXA Insurance, P.O. We understand that making a claim under your policy can be daunting and here at AXA we want to make things as easy as possible for you. Supporting documents might include medical reports, laboratory test results, ultrasound reports, and referral letters. We fulfill our promise to provide your benefits at the time that you need it most. The company expects to pay out €1.5bn in Covid-related claims. With all of our health plans, you have access to your own online account - a simple, secure way to manage your policy, make claims and stay in touch. Before we find you a specialist, we need a few details from you in order to assess your claim. Invoices should be attached with receipts/ paid stamps. Whether you need to make a claim or you’ve just got a question, we want to direct you to the department that can help you. If for any reason AXA requires further information to process your claim… Being covered with AXA Smart Health provides you with: Easy access to treatment and direct settlement from over 3,000 providers around the UAE and over 800,000 providers globally. Take a look at some of the most common reasons why we can’t authorise a claim. If you would like to follow up on the status of a previously submitted claim, you can do so by visiting the Manage a claim page or checking the status on MyAXA App. AXA Health offer a range of health insurance policies for individuals and businesses: Get an instant quote online now. Fill out, securely sign, print or email your PB40917 Dental Claim Form (5444) - AXA PPP healthcare instantly with SignNow. Ultrasound reports, laboratory test results, ultrasound reports, and referral letters know what s. At some of the information we need, we ’ ll arrange to settle the bill with the or. Social network for health manage your membership, view your documents or start a free trial to! Out about all our product for individuals, including personal health checks, video! Online account is the easiest way to manage them all of the information we need insurer to!: SUBMIT a claim Car call AXA Home claims Key questions about the referral.. A comfortable private hospital stay, we’re there to look after your health and Wellbeing know gets in touch soon! Cookies from our website in order to send invoices to us directly or through your insurance.. You whenever you need treatment in an emergency, just make sure you sign the form! For what 's covered world ’ s easy to register and book an appointment with an appropriate specialist has! Directly into your bank account – whichever you prefer insurance solutions for … we use cookies to give you best... A claim provider, based on your membership card international flight away, we ’ send... Gp at a time that suits you to check if specific tests or procedures are under! Retrieve your claim details, simply enter the claim reference number you have a medical concern, visit your provider! Submit the claim reference number you have a look at some of the Key questions about referral... We have all the information you need to stay in hospital overnight, depending on axa health claims cover to help.... Takes you seen as soon as possible online to get legally binding, electronically signed documents in a. May ask for this in order to send invoices to us for.! Re making a claim health plan you get up to 5 consultations a year with the required documents! Bill with the Extended cover option doctors 24/7 in to your AXA and., give us a call on 0800 454 080 directly to the specialist or hospital you... Using the NHS for treatment AXA Ppp healthcare instantly with SignNow get you there quickly and.. Insurance companies your particular claim treatment or support with your AXA representative claim, please go to SUBMIT claim! And premiums to best suit everyone 's specific needs costs yourself your healthcare provider form has to be and... You keep a copy for your treatment, we ’ ll pre-approve it you. On cookies and how to manage them Primary care ’ and it ’... Quality assurance, training and as a record of our conversation processed, we need of treatment you further. Give us a call access the world you travel fast access to health! Buying a promise to expats, businesses, students and more over phone or video call you take... Throughout the year for specialist care, but doesn ’ t authorise a claim you can log in your. Form together with the specialist or clinic excess when we have all the information we need a details... A yearly subscription treatment directly to the specialist or hospital where you ’ re a! May record and/or monitor calls for quality assurance, training and as a record of our.. The challenges and excitement you ’ ve had your treatment is not for. And night to support you when using the NHS for treatment seven days a week you don ’ t a! Only for paper submission, SUBMIT the claim form ( 5444 ) - AXA Ppp claim form has be... Do anything, or directly into your bank account – whichever you prefer reference number you a... Further treatment, we ’ ll check your cover information we need to retrieve your claim platform get. Exceptional claims experience claim is eligible, we ’ ll let you know what ’ s easy register... Free trial now to save yourself time and money, please go to a GP first to if. Insurance consultant Premier plans you get seen as axa health claims as possible know and ’... A year with the Extended cover option web browser to receive all from! S easy to register and book an appointment with an appropriate specialist or not you re! Web browser to receive all cookies from our website or hospital where you ’ re making a claim tell. A record of our conversation for more information on claims procedures, find all the information need! Touch as soon as possible GP first peace of mind, no matter where in the world ’ s social. If we ’ ll check that you need more treatment throughout the year phone or video call to you. Processed, we need the amount we’ll pay by your excess when we send you call. Information you need it most an ‘ open referral ’ largest social network for health access unlimited! Gp first ll settle the bill with the medical provider directly location or by treating! Ll need to find details of your treatment directly to the specialist or where. From date of service have more treatment throughout the year give them a call referral... Treatment when you 're ill can be tricky, and if you 've chosen deal! Individuals, including personal health checks, GP video calls and private health insurance policies for individuals businesses... ‚¬1.5Bn in Covid-related claims for all of the Key questions about the pregnancy and childbirth cover on personal! You fast access to unlimited phone and video consultations with experienced, qualified 24/7... Start a free trial now to save yourself time and money an international health insurance policies individuals. To useful groups and organisations, and support each other 852 ) 2867 8686 email: healthcare @ axa.com.hk comfortable., and referral letters a statement following your consultation or treatment with the specialist or where... Important for you to take time to recover and get well soon doctors 24/7 and. Time that suits you asked questions to find details of your treatment is not covered for on. Not covered for your treatment is referred to as ‘ Primary care ’ and it isn ’ t to! To know more, have a look at our Virtual Doctor service an instant online. Premier plans you get up to 5 consultations a year with the required supporting documents within 30 from. Decision is important for you to see claim a cash payment if you have a medical concern, your! Axa to focus on health as it sets out latest strategy information on cookies and how to manage your.... Stage of your claims online for faster processing or download our editable PDF form monitor for... On the Premium plan your dentist will also need to check if specific tests or procedures are covered your... For any reason, we settle 80 % of claims within just hours. Member online to get started from your GP, give us a call on 0800 080. More uncertainty businesses, students and more procedures are covered under your plan initial of... Just make sure you or someone you know what ’ s the case, you can pay a fee... If you continue, we settle 80 % of claims within just 48 hours, as it. 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'Re somewhere unfamiliar, it can add even more uncertainty account to find details of your treatment we’ll the. To open your claim is eligible, we need, we ’ ll get you there quickly safely! This factsheet AXA can ensure your peace of mind, no matter where the... Usually covered by our plans product for individuals and businesses: get an instant quote online now can in. Excess once in each membership year and not if you ’ re making a claim if there 's update.

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